Accessibility Statement

We are committed to making our websites accessible in accordance with the legal requirements for digital accessibility and in line with the Web Content Accessibility Guidelines (WCAG) 2.2, Conformance Level AA. Our goal is to provide all users—regardless of their abilities or technical circumstances—equal access to our content and features.

This accessibility statement applies to the following websites of Sonnentherme Lutzmannsburg-Frankenau GmbH:

  1. https://www.sonnentherme.at/
  2. https://www.sonnenpark.at/
  3. https://www.thermenchalets.at/
  4. https://www.sonnengarten.at/
  5. https://shop.sonnentherme.at/

Status of compliance with the requirements: 09 February 2026

The websites listed above largely comply with the requirements of the Web Content Accessibility Guidelines (WCAG) 2.2, Conformance Level AA.

Full compliance applies to all content and features created by us.

Excluded from this are content and features provided by third-party tools. Full accessibility cannot currently be guaranteed for these external components, as they are outside our technical sphere of influence.

The following measures have been implemented to ensure accessible use:

1. Keyboard operability & focus management

  1. Full operation of the website via keyboard
  2. Clearly visible focus states for all interactive elements
  3. Keyboard-accessible navigation menus including dropdowns
  4. “Skip links” for quick navigation to main content

2. Semantics & structure

  1. Consistent heading hierarchy (H1 → H2 → H3 …)
  2. Fully labeled forms including required-field indication
  3. Correct semantic markup of lists and structural elements
  4. Removal of empty or non-functional links

3. Screen reader optimization

  1. Decorative elements are hidden from screen readers
  2. Appropriate use of ARIA
  3. Alternative text for images

4. Contrast & visual design

  1. Contrast-optimized buttons, links, and controls
  2. Accessible hover colors

Accessibility of third-party tools

Some content and features on these websites are provided by third-party tools or external applications (this primarily affects our booking systems). These elements are partly outside our control.

For these external components, full compliance with the requirements for digital accessibility under the Accessibility Act (BaFG) in conjunction with the Web Content Accessibility Guidelines (WCAG) cannot currently be guaranteed.

Achieving full accessibility for these third-party contents is currently considered a disproportionate burden, as there are no direct technical options for adjustments. We are in contact with the respective providers and continuously strive to achieve improvements or to provide accessible alternatives, where technically possible.


Feedback & contact

If you encounter any barriers or have suggestions, we would be pleased to hear from you:

Sonnentherme Lutzmannsburg-Frankenau GmbH
Thermengelände 1
A-7361 Lutzmannsburg
Email: info@sonnentherme.at
Phone: +43 2615 87171

We aim to respond to inquiries within 14 days.


Date of creation and last update

This statement was created on 09 February 2026 and reflects the current accessibility status of our websites.

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